GCAi Launches Union Station “Instant Experience” Campaign Targeting Thanksgiving Travelers

Waiting for your bus or train has never been more potentially interesting. Now, thanks to a new “Instant Experience” digital marketing campaign, Thanksgiving travelers at Union Station can learn more about the history of the building and its restoration. The Union Station Instant Experience campaign was designed and programmed by James Garvey and Mary Shea and features two videos produced by Darcy Young. Initially, an Instant Experience ad looks like a normal promoted post on Facebook or Instagram. Once clicked on, however, it explodes into a full screen mobile experience featuring a variety of videos, image slide shows, and more.

In the lead video, local historians Wayne Phaneuf and Joseph Carvalho highlight the historical attributes of Union Station and how they were restored to help bring new life to the renovated building. As Wayne explains, “This is a rebirth of a building that was so important and there were enough people around who wanted to make sure that it became great again. What really makes Springfield is it’s heritage.”

“If someone was here in 1927,” observes Joe in the interview, “they pretty much would recognize all of these elements.” The historians note that, in addition to restoration of the building’s unique architecture, the planners were able to include murals and other exhibits that highlight the city of Springfield history as a hub of innovation. “We tell those stories in the murals of why the city was such an important place,” explains Joe. “Springfield has a bright future, but it builds on an incredible past.”

The digital marketing campaign will run during the peak Thanksgiving travel periods and will target both the wider Springfield market and Union Station simultaneously. Both videos can be viewed on the history page of SpringfieldUnionStation.com GCAi, an independent digital marketing agency, is also a Google Partner and Facebook Marketing Agency Partner.

James Garvey Earns Digital Marketing Certificate from Cornell University

Garvey Communication Associates Inc. (GCAi) announced that James Garvey, a Digital Marketing Analyst with the company, has recently earned a Digital Marketing Certificate from Cornell University’s online certification program.

“I viewed it as a retreat of sorts where I could isolate the tactical and focus on overall strategy development,” James noted. “In turn, our emphasis has now become working with our clients to identify the key performance indicators (KPIs) prior to planning the tactical considerations. It sounds simple, but tactical is always the shiny object. Which platform to use and what creative, often takes precedent over what the actual objective is. That tendency underserves the client, the potential of digital marketing and is something we are working hard to avoid.”

According to Cornell University, the objectives of the program are to:

  • Learn and implement proven frameworks
  • Assess opportunities and strategies associated with leading channels
  • Create integrated digital marketing plans based on priorities and resources

James suggested that there were other takeaways that GCAi is now using in its digital marketing approach. “We are really ramping up our framework for measuring and reporting success metrics – something that is more attainable and accurate given our concentration on frontend KPI setting. Two focuses that I found most thought provoking were the potential to leverage owned media and the benefits of A/B testing on digital platforms.

On the other hand, one thing that I was not enamored with was the push for the one platform serves all digital marketing emphasis. Having worked in digital marketing since basically its start, we have seen management platforms come and go and believe to this day that there is no one size fits all solution and direct platform management is the most powerful and generates the best results.”

Underscoring a key component of the eCornell program, James spent last winter researching and writing some of his coursework from the Santa Monica Pier, not navigating the frozen Ithaca campus.

GCAi Producer Darcy Fortune Wins Ad Club Creative Award for The Innovation Series

Darcy Fortune, Digital PR Analyst & Video Producer

The Ad Club of Western Massachusetts recently recognized The Innovation Series, with an award in the Video Series category. The Innovation Series is a documentary style video series produced by Ms. Fortune for PeoplesBank that explored Valley Venture Mentors and some of its more unique entrepreneurial teams. The series was hosted by Matthew Bannister, First Vice President of Marketing and Innovation for PeoplesBank.

“We have worked with PeoplesBank for a longtime and knew that they were themselves an innovator,” noted Ms. Fortune. “We also helped Valley Venture Mentors get up and running as well as secure its first solid funding. So, we knew critical elements of each of their innovation stories and thought we had the makings of an interesting series.”

According to the bank’s website, the Innovation Series was designed and produced with the belief that PeoplesBank can not only be innovative, but help inspire innovation as well. Over the course of six episodes, Mr. Bannister interviewed innovation influencers and startup founders to glean specific “how to” suggestions as well as “what to avoid” advice.

The series garnered considerable media attention with feature stories appearing in BusinessWest, The Daily Hampshire Gazette, and The Republican as well as a sizable viewing audience. GCAi also distributed the Innovation Series through social media channels where it accumulated almost 400,000 total impressions, 100,000 engagement actions, and 90,000 video views at the time of the award.

Ms. Fortune’s team included GCAi’s John Garvey as producer, Mary Shea as project manager, and James Garvey as digital dissemination manager. Matthew Derderian served as director of photography.

Ms. Fortune is an experienced media professional and video producer having served on the assignment desk for ABC and FOX News affiliates and who has developed videos and animations for GCAi clients including Connecticut Orthopaedic Specialists, Cape Cod Cooperative Bank, MP CPAs, PeoplesBank, Peter Pan Bus Lines, and Winchester Savings Bank. She also just released two new pro bono videos for The Children’s Study Home and Wild Care of Cape Cod.

The Innovation Series videos can be viewed at: https://www.bankatpeoples.com/innovation

 

GCAi Marketing Technologist Upgrades Certifications

James Garvey, GCAi

Garvey Communication Associates Inc., the most experienced independent Google Partner in New England, has announced the 2019 certifications for its Google Ads strategist James Garvey, who has passed the Search, Display, Mobile, and Video exams which certifies his advanced expertise in creating, managing, measuring, and optimizing these specific Google Ads products. He also meets with a dedicated Google Ads representative every month to review and further increase the performance of client campaigns which currently run in every major city in the Northeast corridor.

GCAi earned its Google Partner Agency more than five years ago. Partner status requires that GCAi associates pass Google Ads certifications, that the agency meets the spend requirements across its managed accounts, and that it demonstrate performance by delivering strong client and company growth.

James works out of GCAi’s newest office at WeWork’s Pacific Design Center in West Hollywood, CA.

Digital Recruitment Marketing Gives HR Pros an A-Lister Attraction Advantage

It takes one to know one. GCAi Digital Marketing Analysts Darcy Fortune and James Garvey, both affirmed and credentialed A-listers, recently presented to the members and guests of the Employers Association of the Northeast (EANE) on “Increase Results: Digital Marketing for Recruiting & Hiring Success.” 

Their specific objective was to introduce the concept of digital recruitment marketing and its potential to always be recruiting A-listers. Sympathetic to the heroic plight of human resource professionals during a full employment economy, James opened the seminar by noting that a recent GCAi client had even lost their Santa Claus to a competitor.

Critical to any digital recruitment marketing strategy is understanding the job search behaviors of A-listers. The GCAi team presented a new concept they developed called the “Candidate’s Journey” funnel. Based on the similar concept of a digital sales funnel, the four stages of the Candidate’s Journey funnel are: Awareness, Interest, Intent, and Conversion. Each of these stages requires HR pros to optimize their digital assets in order to attract and convert A-listers. Failure at any stage almost certainly means that the top performer will move on to a company that’s more carefully catering to his or her needs.

Darcy and James reviewed critical subcomponents of the Candidate’s Journey including employer branding, recruitment through Social Media Marketing, use and production of video, and even the best practices for online applications.

Not to worry, the standing-room only presentation is likely to be repeated in the spring. Stay in touch with GCAi or EANE if you are interested.

GCAi To Reveal The Secret To Recruiting A-Listers

Two problems. Every HR person knows that finding talent these days is harder than ever! GCAi analysts know that HR professionals are not yet tapping the full power of Digital Marketing for recruiting.

Problems solved. On November 28, the Employer’s Association of the NorthEast (EANE) will host a presentation by GCAi Digital Marketing Analysts Darcy Fortune and James Garvey entitled, “Increase Results: Digital Marketing For Recruiting & Hiring Success.” The breakfast seminar is free for EANE members, but non-members can attend for $25.  Darcy is a video producer, director, and content creator with a background in production from ABC and FOX affiliates. James is a certified Google Adwords Qualified Planner and Social Media marketing expert.

“We matched the best practices of digital marketing to the candidate’s journey and came up with an amazing recruitment strategy,” notes Mary K. Shea, Vice President of Digital Strategy for GCAi. “Understanding their journey and this strategy will enable HR to better serve the needs of A-listers and be in an ‘always recruiting’ mode.”

Accordingly, Darcy and James will review each aspect of the candidate’s digital job search journey and how brands can create a plan to serve each phase. Darcy will also discuss the importance of employer branding, the benefits of recruitment and culture video, and provide tips and tactics for video planning and production. Finally, James will unlock the secrets of Social Media Marketing and how it is the most powerful, yet least understood aspect of recruitment marketing.

For registration information, please visit: http://www.eane.org/increase-results-digital-marketing-for-recruiting-and-hiring-success/

BusinessWest: GCAi Helps Clients Navigate A Rapidly Changing Landscape

Putting the Focus on Innovation

BUSINESSWEST (August 7, 2018) – John Garvey isn’t shy about noting that he never worked for a large ad agency, or a ‘traditional’ ad agency, as he calls them.

In fact, he’s rather proud of that background — as are the rest of the members of the team at the agency he formed more than 30 years ago known as Garvey Communication Associates Inc., who didn’t work for a traditional agency either.

They’re all fond of saying they didn’t follow any model in creating and then shaping the firm known as GCAi, but instead created their own model.

“None of us come from an agency background,” Garvey explained. “So we put this together on our own; we didn’t throw away the book — we just didn’t really know the book was there; so we invented our own book.”

As they talk about this book, the company’s main players — Garvey; his son, James, the social-media marketing analyst; Mary Shea, vice president of Digital Strategy; and Darcy Fortune, digital PR analyst — collectively wear out the word ‘innovation’ as they discuss evolving technology, what the company can do with and for clients with regard to this technology and using it to reach targeted audiences, and, perhaps most importantly, how they do all that.

MORE: gcai.co/news_bw

The CEO and Reputation: Building a resilient brand and managing threats call for a new leadership style

“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.” – Warren Buffett

John Garvey, President of GCAi presenting at a Mass Bankers Conference

The Oracle of Omaha’s advice on protecting the most valuable commodity an individual or organization possesses is spot on. In business, however, it helps to know what “do things differently” means, in advance of the next crisis.

As a business leader, what not to do is well known. If you are unsure, just Google “Travis Kalanick” or “Oscar Munoz” and the word “crisis.”  Don’t be those guys. Essentially, they and most business leaders get in trouble or impact negatively on their organization’s reputation by not thinking enough about reputation – their company’s and even their own. Reputation is not only worth worrying about, it should be regarded as a market advantage.

Reputation is your sustainable differentiator. It’s why a lot of customers come to your door, why influencers send you referrals, and perhaps why parents tell their children to do business with you. Most businesses invest quite heavily in enhancing their reputation, an effort that conveys to their audience, “we are here to help you with our products and services.” Anything that threatens or damages that message is a reputational threat. It’s that simple.

The complicated part of reputation management is that threats have changed and responses have not. Today’s threats are fueled by algorithms. You’d recognize those computer programs as the Internet, primarily search engines like Google, and Social Media. Algorithms add fire to smoke, and that fire spreads quick across audiences and sometimes into traditional media. Then your phone rings.

For the full article, please visit: https://businesswest.com/blog/building-a-brand-managing-threats-call-for-a-new-leadership-style/

[Based John J. Garvey’s keynote presentation “Managing the Media and Your Reputation in a Crisis” at the Massachusetts Bankers Association’s 2017 Executive Officers Conference.]

Waiting Out An Innovation Wave Is Actually A Plus For Community Banks

John Garvey, President of GCAi presents at a Massachusetts Bankers Association conference on digital marketing and strategy.

When Massachusetts Banker magazine wanted to understand the positive and negative impact of fintech on community banks, they turned to a number of digital experts including GCAi founder, John Garvey.

The impact of fintech continues to be a hot topic, with debates about fintech startups being a threat or potential partner to traditional banks. How do you view the impact of fintech on the banking industry? 

Contrary to popular belief,” says John Garvey, president of GCAi, a digital marketing firm based in Springfield,  I think the slow adoption of new technologies by community banks is a good thing. Usually, the innovations created by entrepreneurs and implemented by national, first mover financial institutions, lack a widespread user base. Therefore, when they reach the community bank level, they are better, vetted innovations timed with actual consumer knowledge and demand. That innovation pipeline and process should be welcomed by community banks because it promises new products and services, while also releasing them from the responsibility to develop them.”

As most on #GCAiPlanet know, John has spent a considerable amount of time in and around the innovation economy as a mentor for MassChallenge and the global fintech accelerator Startupbootcamp.org as well as being a former board member of Valley Venture Mentors. 

For more on the Massachusetts Banker magazine article featuring John, please visit: http://gcai.co/MassBankers

GCAi Increases Its Corporate Reputation Management Expertise

John J. Garvey | President

SPRINGFIELD, MA [OCTOBER 24, 2017] – John J. Garvey, President of the Springfield-based digital marketing and public relations firm Garvey Communication Associates Inc. (GCAi), recently completed a certificate program in corporate reputation management offered by the Public Relations Society of America (PRSA).

The eight-week program was taught by communications experts from global brands including Weber Shandwick, The Hershey Company, MasterCard, Revlon Inc., and Burson-Marsteller. The program included modules on Reputation and the CEO, Key Performance Indicators, Digital Reputation, and Reputational Risks. The program is designed to help communications professionals navigate the space between marketing, public relations and digital, as well as to recognize the importance of reputation, and the CEO’s impact on brand value.

Mr. Garvey was also a keynote presenter at the 2017 Massachusetts Bankers Association Executive Officers Conference where he presented on “Managing the Media and Your Reputation in a Crisis.”  He has close to four decades of public relations and reputation management experience having worked as a consultant to a variety of corporations and non-profits, as well as a political campaign consultant.

A graduate of Marquette University, Mr. Garvey earned a Bachelor of Arts degree and has served as a guest lecturer at the University’s Diederich College of Communications, and American International College where he earned a Master of Science Degree in Organizational Development. He is also a judge and mentor for the Boston-based global startup accelerator MassChallenge where he has worked with cohorts from Spain, Columbia, Morocco, France, and Mexico.

About GCAi:

GCAi is an innovative digital marketing agency and Google Partner.  Founded in 1991, the GCAi team uses Digital Public Relations, targeted Online Advertising, and Social Media Marketing to generate measurable results for their clients.